FAQ

May I ask if your company is legally registered?

Our main company, WebKing.HK, is officially registered in Hong Kong (with a history of 22 years), and our subsidiary, WebKing.TW, is also legally registered in Taiwan (with a registered capital of 6 million).

Recently, there have been complaints from customers about some organizations claiming to be "web design companies" online, but they are not officially registered, posing a threat to transaction security. Additionally, some companies exaggerate their years of establishment to gain customer trust. However, the fact is that checking relevant records is free.

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Can a video be used instead of a banner image on the homepage?

Of course! You are welcome to contact our web consultants to obtain examples of using videos as the homepage. However, we would like to remind you that although many web design companies encourage customers to purchase these fancy add-on features, we do not recommend using videos as the homepage.

Videos theoretically have more engaging qualities, but they require time to download and often take a second or two to display. Please do not underestimate these brief seconds of waiting time, as people’s patience is diminishing. They often switch to other websites simply because of these short pauses. This is a classic case of seeing the disadvantages before the advantages. Therefore, many internationally renowned companies also choose not to use videos on their homepages.

We adhere to a customer-centric approach and do not recommend value-added features that may have a counterproductive effect solely because they can bring additional benefits. We will provide you with better advice and solutions to ensure that your website showcases your content in the best possible way and provides an excellent user experience.

How to quickly choose a web design company that suits my best?

Contact a web design company through LINE or WhatsApp, telling them your industry type and requesting them to provide industry-related case studies.
Choose a case study and confirm the price and website production process.
If the price and production process meet your requirements, you can commission the web design company to start building your website.

Do I need to DIY my web design?

No! Our process is as follows: after collecting customers’ information and photos, we will provide them to the design department for web design and layout for the customer’s website. If the customer has examples they want to see, we will also inform the design department to speed up delivery time and better meet the customer’s needs. When the website is complete, the customer can use the Web Emperor system to update the website content anytime. Thank you!

Do you all use website design templates?

In the era of the internet prior to 2008, using templates was indeed the best choice to save costs. However, as more and more people started using mobile devices to browse websites, website designs became increasingly simplified. International renowned brands also adopted the same strategy, making their website interfaces simpler and closer in design, making it easier for visitors to adapt.

Therefore, in modern website design, the issue of templates no longer exists. A good website is one that can attract visitors to contact you proactively.

Why pay for web hosting annually?

Paying for web hosting annually has several benefits. First, it allows you to lock in a lower rate for the entire year, as many hosting companies offer discounts for annual plans. This can help you save money in the long run. Additionally, paying annually can provide peace of mind knowing that your website will be up and running for a full year without any interruptions due to non-payment. Finally, annual payments may also come with additional benefits such as higher levels of support and more resources, which can be helpful for businesses with more complex websites.

Factors to consider when building a website?

Target audience: Identifying your target audience will help you determine the tone, language, and content of your website.
Purpose: Clearly defining the purpose of your website will help you determine the type of content and features it should include.
Design: A well-designed website will be visually appealing, easy to navigate, and responsive on different devices.
Content: The content on your website should be engaging, informative, and relevant to your target audience.
Search engine optimization (SEO): Using SEO strategies, such as keyword research and meta descriptions, can help your website rank higher in search engine results.
Security: Protecting your website and its users’ data is crucial. Make sure to implement security measures, such as SSL certificates and secure login systems.
Maintenance: Your website will need regular updates and maintenance to ensure it stays up to date and secure.
Marketing: A strong online marketing strategy will help drive traffic to your website and attract potential customers.

How to attract website visitors to actively contact me?

Offer valuable and useful content on your website. This can help establish your credibility and expertise in your industry, and encourage visitors to reach out to you for more information or to ask for help.
Use calls-to-action (CTAs) to encourage visitors to take action. You can use buttons or text links to direct visitors to contact you or fill out a form on your website.
Make it easy for visitors to contact you. Ensure that your contact information is prominently displayed on your website, and consider adding a contact form or chat feature to make it even easier for visitors to get in touch.
Engage with your audience on social media. By regularly posting updates and engaging with your followers, you can build relationships and encourage them to reach out to you through your website or social media channels.
Consider running a promotion or contest that requires visitors to contact you to enter. This can be a great way to encourage visitors to take action and get in touch.

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